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Order & Payment Info

Madsen Group, LLC is here to address any concerns you may have. Below are frequently asked questions; if your concerns aren’t addressed below, please reach out to our customer service team by calling 855-523-3746, or emailing

How do I order?
Ordering is simple and secure. Order online follow the process. You can send email with a company purchase order.

What payment method is accepted?
Madsen Group, LLC accepts Visa and Master Card, checks and money orders. Ordering online has an encrypted process through our merchant server during checkout.

Do you charge sales tax?
Madsen Group, LLC will assess sales tax on orders, unless you have a tax-exempt certificate. For customers that resell, you will have to submit a “Sales & Use Tax Resale Certificate”.

We will provide you with a quote. The quote will not include shipping and sales tax. If require a quote for volume purchases the quote will a number of decisions.

What is your return policy?
All returns must be labeled with a valid Return Authorization (R/A) number on the outside of packaging. Shipments without R/A numbers will be rejected. R/A numbers may be obtained by calling 855-523-3746.

Talk to us today about your next project. INQUIRE NOW